Refreshed City website launching January 22, 2025

pickering.ca has a new look! The refreshed website provides an improved user experience, simplifying access to online services for residents, businesses, and visitors. This means updated content, a dynamic new design, and advanced web technologies for optimal performance, usability, and searchability across all devices. Learn more.

Community feedback remains a top priority for the City's digital transformation efforts, and we encourage you to share your questions and input as you move through the new site, by using our convenient online feedback form.

Report an Issue

We've made it easy for you to connect with Pickering. You can contact us in person, by email, through social media, or by phone - it's up to you!

If you have a concern or a service request, please submit the Report an Issue form. Customer Care Centre staff are committed to an initial response to you within two business days.

For safety issues requiring immediate attention, please call our 24/7 contact centre at 905.683.7575 

Report an Issue

Contact Us

One The Esplanade
Pickering, Ontario
Canada L1V 6K7

905.683.7575

Department Contacts

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